Refund policy

Returns

We do not accept returns of embroidered or printed club kit garments.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned.

Non-returnable items:
- Items with Embroidery (For example, a hoody with the club badge)
- Items with Print (For example, a club playing shirt with a printed number)

To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have refunded your returned item. We will also notify you of the approval or rejection of your refund if applicable.
Your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us.

Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item (same size and colour), please contact us and send your item to: Teamwear Made Easy, 28 Wallneuk Road, Paisley, PA3 4BT, United Kingdom.

Shipping
To return your product, you should mail your product to: Teamwear Made Easy, 28 Wallneuk Road, Paisley, PA3 4BT, United Kingdom

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. 

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping goods worth over £75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.